Author Archives: Manas Behera

How to disable ping a node in OVO ?

Here are the steps to disable ping a node in OVO. 1. Open the node. 2. Click Edit. Go to Management 3. Change the “Polling” to “No Polling” 4.save it. Now that particular Node won’t be pinged any more.

Posted in OVO/OM/OMU/OMW | 2 Comments

What are the policies deployed on a OVOu node ?

To know the policies deployed on a specific node, run the following command on that node opctemplate -list

Posted in OVO/OM/OMU/OMW | 1 Comment

How to check status of licenses of all installed & Licensed components of OVO unix ?

Run the following command. ovlicense -status -product HPOM To create a report on license, run the following command ovlicense -report -product HPOM

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How to Create a Customer Company in OTRS

The description below uses the OTRS version 3.1.1. Here are the steps to add a new customer company in OTRS. 1. Go to “Admin” tab. 2. Under “Customer Management” section, select “Customer Companies”. It open up a new screen. 3.Under … Continue reading

Posted in OTRS | 1 Comment

How can I change the no of attempts before an issue is emailed in Icinga ?

How can I change the no of attempts before an issue is emailed in Icinga ? Continue reading

Posted in Icinga | Tagged | 4 Comments

How to create a new config Item in OTRS ?

How to create a new config Item in OTRS ? Continue reading

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How to create a SLA in OTRS ?

How to create an SLA in OTRS Continue reading

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