Monthly Archives: July 2012

How check the certificates available to OVO Client ?

How check the certificates available to OVO Client ? Continue reading

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How to remove the trusted certificate from OVO client ?

How to remove the trusted certificate from OVO client ? Continue reading

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How to delete a config Item in OTRS ?

Delete Config item in OTRS. Continue reading

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How to remove a policy from Management Station of OVO ?

Here are the steps to remove a particular policy on a node from management station of OVO. 1. First log onto your management station. 2. On Management station, run the following command. ovpolicy -remove –polname “Policy Name” -host “hostname” Example: … Continue reading

Posted in OVO/OM/OMU/OMW | 8 Comments

How to disable a policy on a node from Management station of OVO ?

Here are the steps to disable a particular policy on a node from management station of OVO. 1. First log onto your management station. 2. On Management station, run the following command. ovpolicy -disable –polname “Policy Name” -host “hostname” Example: … Continue reading

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How to disable ping a node in OVO ?

Here are the steps to disable ping a node in OVO. 1. Open the node. 2. Click Edit. Go to Management 3. Change the “Polling” to “No Polling” 4.save it. Now that particular Node won’t be pinged any more.

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What are the policies deployed on a OVOu node ?

To know the policies deployed on a specific node, run the following command on that node opctemplate -list

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How to check status of licenses of all installed & Licensed components of OVO unix ?

Run the following command. ovlicense -status -product HPOM To create a report on license, run the following command ovlicense -report -product HPOM

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How to Create a Customer Company in OTRS

The description below uses the OTRS version 3.1.1. Here are the steps to add a new customer company in OTRS. 1. Go to “Admin” tab. 2. Under “Customer Management” section, select “Customer Companies”. It open up a new screen. 3.Under … Continue reading

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