How to Create a Customer Company in OTRS

The description below uses the OTRS version 3.1.1.

Here are the steps to add a new customer company in OTRS.

  • 1. Go to “Admin” tab.
  • 2. Under “Customer Management” section, select “Customer Companies”. It open up a new screen.
  • 3.Under “Customer Company Management” Click “Add Customer Company”.
  • 4. Enter all the info  such as below.

– CustomerID : 100

-Company: Joe Smith Company

  • 5. Click “Submit”.

A new  customer company is created.

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One comment on “How to Create a Customer Company in OTRS

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