The description below uses the OTRS version 3.1.1.
Here are the steps to add a new customer company in OTRS.
- 1. Go to “Admin” tab.
- 2. Under “Customer Management” section, select “Customer Companies”. It open up a new screen.
- 3.Under “Customer Company Management” Click “Add Customer Company”.
- 4. Enter all the info such as below.
– CustomerID : 100
-Company: Joe Smith Company
- 5. Click “Submit”.
A new customer company is created.
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